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What Our Customer's Are Saying...
2/8/2024 Thanks so much for your quick turnaround. I received the fabric today. Wonderful customer service. Thanks!
10/12/2023 Thanks so much! What outstanding customer service!!!
8/9/2023 Shelly, The fabric arrived today, I have not unrolled all the yardage but what I have seen is beautiful. Thank you so much for taking the time to find this for me. It is perfect for the chair that has been in my family for as long as I can remember, and I'm 74. I will call you again or recommend you.
10/10/2022 Dear Interior Decorating,
Thought you might enjoy seeing my newly reupholstered sofa delivered today. I ordered my velvet fabric, both grey and purple, from your company in early September. It was the Latimer Alexander line from J. B. Martin. I am so happy with the way it turned out and will enjo
5/4/2022 Because of all of Shellys attention and assistance, I am so happy to do business with your company. You will be the first place I go to for all of my decorating needs.
4/22/2022 If anyone is needing professionally installed solar shades I cannot recommend anyone more highly. Mr. Tweeddale is highly knowledgeable in the measurement and installation of custom solar shades, and met me onsite at my office to discuss the materials that would be best suited for my needs and look the best for my office.
3/7/2022 You have lovely telephone manners! It was a pleasure to speak with you and we appreciate your courtesy and understanding. Thank you again for explaining the shipping costs and cancelling the order. We hope we will be able to do other orders with you in the future.
12/3/2021 The first order my fabric had been discontinued and I was notified by email. I called and spoke with Crystal, she was extremely helpful and suggested that she would mail me samples of other teal blue fabrics available. Great customer service.
4/13/2020 I just wanted to take a moment to let you about the lady that helped me this morning. Her name is Crystal. She was so knowledgeable, friendly, and kind! I couldn’t have imagined getting a more helpful and amazing person when I called this morning! With kindness lacking during these times, she n
4/3/2018 The customer service from your company is outstanding. Thanks, Melissa! Blessings.
8/24/2017 I am so happy to have found your site. I ordered 2 fabrics last Friday and received them today. The prices were much lower than the same fabrics in a local store. Everything was perfect. Melissa in customer service was very nice and helpful. Will order from you again and recommend you to friends
5/5/2017 I want to thank you for parts replacement for my ceiling fan. Hunter fans was unable or unwilling to replace the part for a three yr. old fan but you were able to do so quickly and efficiently.
Thank you!
10/17/2015 I just found your site and its so nice! I am starting a bedspread company and doing research and getting ideas. I was blown away by your beautiful fabric. I am just starting and would love any information or suggestions you may have about your fabrics and bedding.
Thanks
9/12/2015 Perfect fit, easy to install - beautiful l" mini blinds. Thank you very much for prompt service.
3/17/2015 Im 70 years old. This is the best collectively customer service that Ive received in my lifetime. Emery, Krystal & Mellissa are fantastic representatives for your company. They all went the extra mile to ensure a good customer service experience. Im available for a more detail account, contact me.
10/21/2014 I just wanted to take a minute and say THANK YOU! You were very nice over the phone and obviously rushed to get my order out the same day, all during a storm. So, THANK YOU! I feel like great customer service is hard to come by these days. Keep it up!
8/20/2014 Cymantha provided some of the best customer service I have ever received when making a purchase. She was able to help me expeditiously to correct an error I had made with my shipping information and she provided me with the best options possible to ensure that I was satisfied with my order.
2/18/2014 Hi, just letting you know my fabric arrived safely in the U.K. today! Many thanks for a great service, kind regards Victoria
10/9/2013 I just wanted to let you know that I have had several conversations with several of your employees concerning my order and have been so very impressed with your professional and friendly service. Compliments arent given as much as complaints, so I just wanted to let you know.
Good Job!!
8/29/2013 Just received my Frida fabric. I LOVE IT I LOVE IT I LOVE IT! It also got here really fast. Thank you - Ive had a few bad experiences with online ordering, but this was a dream.
In fact I hope I dont wake up and find that I only dreamed this Frida fabric, because it is fabulous.
6/28/2013 The service was exceptional. The person that helped me went abovebeyond to find out if a certain product part could be obtained and sold to me...I have already recommended this site to others. Thank you again!
5/3/2013 One item was damaged in shipment, I believe. Was replaced quickly and with no hassle at all. I was very satisfied.
11/19/2012 So very pleased with my experience with you. Great job, beautiful fabric!
Thanks!
7/20/2011 I recently purchased fabric through InteriorMall. I am thoroughly impressed with your service. From the first person that took my order, to the follow-up hand-writtten thank-you postcard, the experience has been smooth, efficient and courteous. Thank-you so much. Ill definitely tell friends and f
6/9/2011 The curtain rods I received were in perfect condition, and of great quality for the low price I paid. I searched numerous sites for these extra wide rods, this has been a great find!
2/3/2011 I am so impressed by your price, size
availability, and your quick shipping!!!! Keep up the excellent service!!!
8/2/2010 We received our new blinds yesterday. Our home is over 100 years old and has some tall windows. The blinds fit great, the price was certainly right, ordering was fast and easy, and delivery was quick. All in all, a very pleasant experience. It was a pleasure doing
business with your company. T
5/6/2010 Got my curtain rods today and they work perfectly.
2/26/2010 I just love your site I ve been looking for a purple damask fabric. You ve got it all..
LOVE IT
6/2/2009 I just got the Ivory Soft cuddle fur sample today. Such a beautiful quality, really soft and wonderful!
3/11/2009 Dear SirMadam,
I am in receipt of my purchase and would like to sincerely thank you and your most efficient team for the quality service associated with this purchase. The material is absolutely beautiful(as well as my drapery!) and of superior quality. I have had so many compliments.
1/10/2009 This is an awesome website. I haven't purchased anything yet, but I sure am going to use your site to help my sister in law decorate her new home.
7/16/2008 I ordered my fabric from you yesterday and just received it. That's what I call excellent service.
4/15/2008 I have ordered mini blinds twice from you. Thank you for outstanding service and fast delivery. I will be ordering more within the next few weeks. I have odd size windows and have only been able to find the sizes from your buisness. Once again, thank you!!!
11/1/2006 I just received a pair of beautiful lamps (L13-5231)and they are just incredible. They are even more exquisite than I imagined they'd be. I hesitated ordering them because of the price, but as I shopped around for other lamps, I could not find anything I liked as much as these lamps. I am so glad I wasn't disappointed when they arrived. I can see why they were priced at the level they were. They are well worth it.
I also wanted to comment on the packing and the cost I was quoted. At first I was floored when the representative told me how much it was going to be for shipping and handling.I couldn't seem to justify the cost of sending two lamps. Well, I must say these lamps were much heavier than I thought, and they were packaged so great that I have never received anything that was package with such care. Thank You for your excellant service and quality of merchandise.
7/25/2006 Thank you, thank you, thank you. I spent the better part of 2 hours trying to figure out how to restring my traverse rod. After much frustration & a bruised finger I googled & got your instructions. 15 minutes & I had it finished.
4/15/2006 We received the blinds and they are beautiful and perfect, I was very happy,this was my first order and I ordered only one to see how they were,and we will order the rest and other items also.Thank you so much.
3/17/2006 I just want to tell you that I am very pleased with the excellent service I received from your company. I received my order in record time, and the fabric is beautiful. (Half the price of another web sight) I will recommend you highly.
Regards,
10/1/2005 I think your quote service is amazing. I left fabric numbers late one evening and I had quotes emailed to me the next day. That is great service!!! (not to mention that your quote was really great too!!!)
8/1/2005 Thank you for your quick response and for finding the discontinued fabric I was looking for. You get an A+
5/29/2005 We ordered some fabric and it was delivered in a timely fashion. The service was excellent. You will be hearing from us about more fabric orders
Thanks again
Judy
5/28/2005 Thank you so much for having an online guide about restringing a traverse rod. I have been fighting my curtains for weeks now. It was so helpful and now my curtains work again.
Thanks again,
Nikki
5/5/2005 I just placed an order over the phone for a quote I received back in January. Working in customer service myself, thus having high expectations, I was thoroughly impressed with the friendly and prompt service! Ordering was fast and easy and I will definately look to InteriorMall.com for future fabric purchases!
4/19/2005 Wonderful site - great customer service. Thanks for all your help.
11/30/2004 I ordered and received my fabric. The experience was great! Your customer service person was helpful, polite and effective. And your price was excellent--good-bye fabric retailers and hello Fabric2! Thanks for a pain-free experience.
11/29/2004 got the quote back very quickly and one of the fabrics was priced right so I ordered it. I was very pleased with the service and very surprised at how easy it was to get a quote and order the fabric. thanks
10/21/2004 I WAS VERY IMPRESSED THAT YOU RESPONDED AND DID SO PROMPTLY.